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Customer Service Associate

2 months ago

Portland, Connecticut, United States Path Engineering Full time

Role


We're seeking a skilled Customer Support Representative to join our team at Path Engineering. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.


Responsibilities

  • Communicate with customers regarding oil delivery services and schedule tune-ups.
  • Handle service requests and maintain accurate client records.
  • Perform administrative duties, resolve conflicts, and contribute to customer retention and satisfaction.

Qualifications

  • High School diploma or equivalent.
  • 2-4 years of college or equivalent business experience preferred.
  • Previous customer service and call center experience required.
  • Excellent verbal, written, and telephone communication skills.
  • Strong computer skills essential.

What We Offer

  • Competitive salary.
  • Opportunity to work independently.
  • Flexible working hours.