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Patient Scheduling Coordinator
2 months ago
We are looking for a dedicated and detail-oriented individual to join our team at Lifeline Medical Center, LLC as a Full-Time Front Desk Scheduling Coordinator. This position is essential in ensuring smooth front desk operations and providing outstanding service to our patients. You will be tasked with managing appointment schedules, assisting medical staff, and maintaining a welcoming environment for our clients.
Key Responsibilities:
1. Welcome and register patients, confirming insurance details and gathering necessary documentation.
2. Efficiently manage appointment scheduling, both in-person and via telecommunication, optimizing the use of available time slots while coordinating with healthcare professionals.
3. Keep the front desk area organized and stocked with essential supplies.
4. Handle incoming calls, addressing patient questions or directing them to the appropriate personnel.
5. Oversee patient medical records, ensuring they are accurate and confidential.
6. Process payments for services in accordance with established procedures.
7. Support medical staff with basic tasks, including taking vital signs and preparing examination rooms.
8. Facilitate referrals to specialists or other healthcare providers as necessary.
9. Assist with remote scheduling across the organization during less busy periods.
10. Adhere to HIPAA regulations, ensuring patient confidentiality is maintained at all times.
Qualifications:
1. High school diploma or equivalent; certification or training as a Medical Assistant is highly desirable.
2. Previous experience in a medical office or healthcare environment is preferred.
3. Strong interpersonal and communication skills, with the ability to engage effectively with patients and team members.
4. Proficient in computer applications, including electronic health record (EHR) systems.
5. Excellent organizational skills and attention to detail, capable of managing multiple tasks simultaneously.
6. Familiarity with medical terminology and procedures is advantageous.
7. Ability to work both independently and collaboratively within a team setting.
8. A compassionate and empathetic approach to patient care.
9. Openness to learning and adapting to changes in healthcare practices.
10. Capacity to maintain professionalism in high-pressure situations.
We provide a comprehensive benefits package, including health insurance with minimal out-of-pocket costs, 401K, paid bereavement leave, vacation, and paid time off based on tenure, as well as life insurance.
This role offers a fulfilling opportunity to be part of a committed healthcare team focused on delivering exceptional patient care. If you possess strong organizational skills and a passion for customer service, we encourage you to consider this opportunity with Lifeline Medical Center, LLC.
