Scheduling Coordinator

4 weeks ago


Sterling Heights, Michigan, United States Sight and Sound Systems Inc Full time

The Office Assistant, Data Entry and Scheduling plays a vital role in maintaining the master project schedule, ensuring timely updates and seamless software operation.

This position requires excellent communication skills, as the individual will collaborate with internal teams and communicate directly with clients via phone or email.

The ideal candidate possesses good problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities include:

  • Actively managing the master schedule using proprietary project management software
  • Responding to customer requests for projects and services
  • Communicating with clients, field technicians, project managers, and contractors to schedule and confirm appointment times
  • Proactively reviewing work orders to ensure timely completion
  • Answering incoming sales and service calls and resolving or routing them appropriately

Minimum Requirements:

  • One year of experience in an administrative support or customer service role
  • Attention to detail and ability to handle multiple projects in a fast-paced environment
  • Advanced proficiency in Microsoft Office and learning new software
  • Critical thinking and problem-solving skills
  • Excellent communication, presentation, and interpersonal skills

Preferred Qualifications:

  • Associate's degree in business or related discipline
  • Two years' experience scheduling daily work assignments for field service technicians
  • Audiovisual industry, construction industry, service industry, or related experience

Compensation and Benefits Package:

  • Employee rewards program
  • Employee Purchase Plan
  • Opportunities for advancement

Compensation Rate: $20 to $24 per hour

Location: Sight & Sound Systems Headquarters

Division: Sight and Sound Systems, Inc.

Full-Time/Part-Time: Part-Time

Relocation Assistance: No

About the Organization:

Sight & Sound Systems designs and installs quality residential and commercial entertainment and other electronic systems. We serve the Washington, DC metropolitan area from our headquarters in Sterling, VA. We are passionate about helping our clients enhance the value and enjoyment of their homes or businesses.

We offer competitive pay and benefits.

We are an equal employment opportunity employer.



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