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Customer Service Representative

2 months ago

Stockton, California, United States Michaels Full time
{"title": "Job Description", "content": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas
  • Support the sales floor team in achieving sales goals, including assisting customers with product selection and providing recommendations
  • Participate in visual merchandising and store displays to create an engaging shopping environment
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves
  • Perform other duties as assigned by management to support the success of the store
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer

As a Store Team Member at Michaels, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by a team of creative and passionate individuals. We offer competitive pay, comprehensive benefits, and opportunities for professional growth and development.

Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.

", "keywords": "customer service, retail sales, store team member, sales floor associate, customer experience specialist"}