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Operations Director

2 months ago

Houston, Texas, United States GFL Environmental Full time
Job Summary

GFL Environmental is a leading waste management company seeking a highly skilled Operations Director to lead our facility operations and drive business growth.

Key Responsibilities:
  • Oversee the strategic direction and daily operations of our facilities, ensuring safe and efficient service delivery.
  • Develop and implement business plans to achieve revenue growth, cost reduction, and operational excellence.
  • Lead a team of facility managers, sales managers, and administrative personnel to achieve desired objectives.
  • Establish and maintain high appearance standards for all employees and ensure safe working conditions.
  • Implement and promote a safety program to recognize and reward productive and safe employees.
  • Plan and route collection services to optimize personnel and equipment utilization.
  • Develop and implement ongoing cost control programs to monitor buying practices and reduce maintenance costs.
  • Establish production standards for each phase of operation and promote an accident prevention program.
  • Enter payroll into the system on a bi-weekly basis and ensure operations supervisors utilize the Full Route Roll-Off Dispatch system.
  • Utilize the Route Smart system to plan optimized compaction routes and ensure commercial and residential route audits are completed annually.
  • Conduct Roll Off account profitability analysis semi-annually and ensure a purchase order system is used for all purchases.
  • Ensure all services provided by the facility operation are billed and revenues are collected on a timely basis.
  • Review profit and loss statements monthly and make adjustments as necessary to achieve desired results.
  • Develop an operations profit plan that includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired, capital requirements, personnel needs, and product or services profit margins desired.
  • Partner with the sales manager and/or sales representative(s) to develop a sales forecast for each product or service.
  • Establish pricing guidelines for each product/service and promote a strong customer focus throughout the operation.
  • Manage the sales force in meeting objectives and establishing priorities and ensure the sales team uses approved software to identify and track potential customers.
  • Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions.
  • Identify and adjust to trends within market areas that impact quality of service or desired profit margins.
  • Establish a system for reviewing and negotiating existing contracts and participate in local civic affairs and represent the company in a positive manner throughout the community.
Requirements:
  • Bachelor's Degree from a four-year college or university and/or a demonstrated track record of serving in an operational environment requiring analytical and general management skills.
  • Five or more years of experience in the waste industry preferred or equivalent combination of education and experience.
Knowledge, Skills, and Abilities:
  • Working knowledge of the equipment required to collect, process, or dispose of collected waste material.
  • Excellent leadership, communication, and management skills.
  • Ability to read and interpret documents such as safety rules, instruction, and procedure manuals, routine reports, and correspondence and speak effectively.
  • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
Physical/Mental Demands:
  • Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, and hear.
  • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
Working Conditions:
  • Work in an indoor office environment 80% of the time.
  • Occasionally work in harsh outside weather conditions, including but not limited to hot, wet, and cold weather.
  • Noise level is usually moderate.

GFL Environmental is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.