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Product Owner, Digital Restaurant Experience Specialist

4 weeks ago

Newport Beach, United States Chipotle Mexican Grill Full time
CULTIVATE A BETTER WORLD
At Chipotle, we're redefining the fast food experience. Our commitment to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives sets us apart. We're not just a restaurant, we're a community that's passionate about providing a great guest experience.

THE OPPORTUNITY

We're seeking a Product Owner to join our Digital Experiences Team. As a Product Owner, you'll work closely with Product Managers and Product Line Managers to understand customer needs and convey that vision to the development teams. You'll ensure the team remains focused on the most valuable work through backlog and sprint-level prioritization, and act as the customer advocate within the development team.

You'll gather and analyze feature requirements, distill the Acceptance Criteria into User Stories, and define and prioritize the product and sprint backlog. You'll collaborate with other members of the broader team to act as a Subject Matter Expert on customer digital experiences related to order fulfillment and post-order care support.

You'll partner with cross-functional stakeholders across the business to gain alignment, manage expectations, and execute quick-turn POCs to create the future for Chipotle, our customers, and our crew.


WHAT YOU'LL DO
  • Gather and analyze feature requirements and distill the Acceptance Criteria into User Stories.
  • Define and prioritize the product and sprint backlog and lead refinement sessions.
  • Collaborate with other members of the broader team to act as a Subject Matter Expert on the customer digital experiences related to order fulfillment and post-order care support.
  • Partner with cross-functional stakeholders across the business to gain alignment, manage expectations, and execute quick-turn POCs.
  • Communicate the product vision and goal to the Agile Delivery team and various Agile Delivery stakeholders.
  • Participate in estimation and work planning with the Scrum Team and manage the product release process.
  • Review and accept development work for completeness against requirements and for overall customer experience pre- and post-launch.
  • Participate in discovery sessions for new features and projects and contribute domain knowledge and technical expertise.
  • Set Sprint Goals for the Scrum Team, track deliverable timelines, and communicate delivery dates to stakeholders.

WHAT YOU'LL BRING TO THE TABLE
  • High school diploma or general education degree (GED) required.
  • Bachelors Degree (BA/BS) from 4-year college or university preferred.
  • 3-5 years of experience as Product Owner or similar role.
  • Experience with full-stack eCommerce product preferred.
  • Strong technical understanding of both frontend and backend technology.
  • Deep knowledge and experience of working in an Agile/Scrum environment with the ability to lead requirements capture, write user stories, prioritize backlog.
  • Scrum PO Certification preferred.
  • Excellent written and verbal communication skills coupled with exceptional listening and facilitation skills.
  • Strong understanding of UX design, user flow, and wireframes.
  • Ability to work in a collaborative, dynamic team environment and able to multi-task with changing priorities in a cross-functional environment.
  • Ability to establish strong relationships and work effectively with team members across multiple roles in the Digital Experiences and Software Development organizations.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $111,000.00–$154,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors.

Actual compensation offered may vary depending on skill level, experience, and/or education.

Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.

Visit https://www.chipotle.com/careers for more details.

WHO WE ARE
Chipotle Mexican Grill, Inc

(NYSE:

CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.

Chipotle has restaurants in the United States, Canada, the United Kingdom, France, and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.

With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry.

Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology, and sustainable business practices.

For more information or to place an order online, visit https://www.chipotle.com
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

Please contact https://www.chipotle.com/careers/contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.