Import Logistics Coordinator
5 days ago
We are seeking a highly skilled Import Logistics Coordinator to join our team at FedEx Logistics. As an Import Logistics Coordinator, you will be responsible for providing exceptional customer service and ensuring the timely movement of freight/cargo.
Key Responsibilities:- Customer Service: Develop and maintain strong relationships with customers' front line personnel in various operating divisions and subsidiaries.
- Documentation: Prepare, analyze, and submit documentation to agents and clients to ensure compliance with applicable laws and regulations.
- Problem Resolution: Anticipate, identify, and resolve problems that could delay the release or movement of freight.
- Relationship Management: Maintain relationships with correspondent brokers, T&B, and other service providers to ensure excellent customer service.
- Financial Management: Resolve banking and letter of credit problems, advise customers on payment terms, and ensure accurate invoicing and vendor payments.
- Logistics Coordination: Coordinate customer booking requests, set up new shippers, and assist with restricted articles submissions.
- Compliance: Complete import/export documentation in accordance with international trade regulations.
- Communication: Ensure all communication with internal and external customers is timely and updated.
- Education: High school diploma/GED.
- Skills: Proficient computer skills, strong customer service, organizational, and communication skills.
- Experience: Minimum of one year of experience in freight forwarding or logistics.
- Knowledge: Knowledge of freight forwarding or logistics, air export regulations, banking requirements for international trade, and regulations regarding dangerous goods shipping and foreign regulations.
We offer a competitive salary range of $18.81 to $22 per hour, depending on experience. If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.
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