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Office Representative
2 months ago
**Position Overview**
We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
Benefits:
- Competitive salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within our agency
Requirements:
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Detail oriented
- Ability to make presentations to potential customers
- Bilingual - Spanish required
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please submit your application for consideration.