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Auto Service Coordinator

2 months ago

Belleville, Illinois, United States Jiffy Lube Full time

The role of a Jiffy Lube Service Advisor is essential in providing an outstanding customer experience and achieving the highest levels of service satisfaction. Service Advisors engage with clients, offer service suggestions, provide comprehensive information, and address any specific concerns to improve overall customer contentment. They receive extensive training through Jiffy Lube University, a prestigious program that also awards college credits upon completion.

Key Responsibilities:

  • Delivering top-notch customer service
  • Understanding and recommending Jiffy Lube products and services
  • Providing updates and customized options to fulfill customers' automotive requirements
  • Executing oil changes, fluid replacements, filter changes, and other maintenance tasks

Ideal candidates should possess a minimum of 1 year of experience in a dealership, automotive service center, tire facility, or quick lube, with a strong emphasis on customer service. Certification can lead to further advancement opportunities within the organization.

Benefits of Full-Time Employment:

  • Competitive starting salary
  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Uniforms, opportunities for advancement, and company discounts
  • Flexible work schedule and a collaborative team atmosphere

Company Culture:

  • Dynamic, team-focused environment
  • Emphasis on building strong customer relationships
  • Recognition of team contributions
  • Inclusive workplace culture with equal opportunities

Jiffy Lube, a leader in the quick oil change sector, has expanded to become the largest chain in the country with over 2,000 franchise-operated service centers. From oil changes to both major and minor repairs, Jiffy Lube provides a comprehensive range of services to clients, establishing itself as a trusted name in the automotive industry.