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Dunkin' Store Manager

2 months ago

North Kingstown, Rhode Island, United States Dunkin' Full time

Job Summary:

We are seeking an experienced and skilled Assistant Manager to join our team at Dunkin'. As a key member of our store management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Supervise and train store staff to ensure excellent customer service and sales performance
  • Manage store inventory, including stock levels and pricing control
  • Monitor and maintain financial and statistical records, including sales reports and customer feedback
  • Address customer complaints and queries in a professional and courteous manner
  • Oversee store maintenance and ensure compliance with health and safety regulations
  • Develop and implement sales strategies to drive revenue growth and maximize profitability
  • Collaborate with other store managers to achieve business objectives and share best practices

Requirements:

  • Commercial awareness and understanding of the retail industry
  • Confidence and ability to lead and motivate a team
  • Resourcefulness and organizational skills to manage multiple priorities
  • Excellent verbal and numerical skills, with the ability to communicate effectively with customers and staff
  • Strong IT skills, with experience of using retail software and systems
  • Enthusiasm and a passion for delivering exceptional customer service
  • Executive skills, with the ability to make informed decisions and drive business growth
  • Problem-solving skills, with the ability to think critically and resolve issues
  • Ability to work independently and as part of a team

Benefits:

  • Competitive hourly rate, with opportunities to earn tips and bonuses
  • Health insurance and paid time off
  • Bonus plan and 401K plan