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Patient Care Coordinator

2 months ago


Modesto, California, United States Therapy Partners Group Full time
Job Summary

We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Therapy Partners Group. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and administrative support to our physical therapy clinics.

Key Responsibilities
  • Patient Communication: Greet patients warmly and maintain a friendly, welcoming relationship with all patients and clients.
  • Scheduling and Insurance: Schedule new patients, collect necessary information, and verify insurance with carriers.
  • Administrative Support: Accurately enter patient information, submit insurance information, and provide patients with explanations of their benefits.
  • Customer Service: Provide exceptional customer service, answer phones, and greet patients with professionalism and care.
  • Team Collaboration: Work closely with billing, physical therapists, and aide staff to ensure smooth patient flow.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: 1-2 years of customer service and administration experience, with medical or PT front office experience preferred.
  • Skills: Strong customer service skills, ability to maintain confidential documents, and proficiency in Microsoft Office.
Working Conditions

This is a full-time position that requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. The ideal candidate will have normal range of hearing and eyesight to record, prepare, and present reports.