Banking Operations Expert
3 days ago
We are seeking a highly skilled and experienced Senior Branch Network Management Trainee to join our Consumer, Small and Business Banking division. This role is an interim non-exempt position leading to a career as an Associate Branch Manager (ABM) or Branch Manager (BM) upon successful completion of the Branch Manager Readiness program.
As a key member of our team, you will be responsible for leading and developing a diverse group of employees, fostering engagement and accountability to drive business results, enhancing customer experience while managing operational efficiency, identifying and implementing solutions to simplify banking processes for our customers, building lasting partnerships with stakeholders and peers to deliver outstanding service, mentoring team members, focusing on skills development and talent acquisition, and engaging with customers and meeting compliance requirements associated with the SAFE Mortgage Licensing Act.
Main Responsibilities:
- Lead a team of employees to achieve business objectives.
- Develop and implement strategies to improve customer experience and operational efficiency.
- Mentor and coach team members to enhance their skills and performance.
- Establish and maintain strong relationships with stakeholders and peers to deliver exceptional service.
- Ensure compliance with industry regulations and trends.
Essential Requirements:
- 4+ years of experience in banking or financial services.
- 2+ years of leadership experience.
Salary Range:
$29.23 - $52.02 per hour, based on skills and experience.
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