Retail Sales Lead

1 week ago


Santa Clara, California, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at Valley Fair in Santa Clara, CA. As a Sales Lead, you will be responsible for providing an exceptional customer experience and driving sales and operations in our retail store.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement inside and outside of the store environment, including store events and promotions.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
  • Participate in feedback to continuously improve the business and strive for excellence in meeting and exceeding store objectives.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and have great interpersonal skills.
  • Self-motivated and a good communicator with the ability to bring out the best in others.
  • Ability to multi-task, set priorities, and work well under pressure.
What's in It for You?
  • Salary between $17.50 - $20.00 per hour depending on experience.
  • 70% employee discount on Fabletics Brands.
  • Free outfits each month.
  • Paid Sick Time.
  • 401k match.
  • Annual Bonus Plan.
  • Paid Time Off.
  • And More.

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