Sales and Customer Service Representative
1 day ago
Massage Envy is a leading provider of massage and wellness services, dedicated to helping individuals achieve their health and wellness goals.
Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities:- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of our services and products, and educate clients on new and expanded services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Work collaboratively with the team to achieve sales and customer service goals
- High school diploma or equivalent required
- Previous retail or sales experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Supporters of total body care with a general knowledge of massage and skin care services
- Competitive base pay and bonus structure
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 30% off all products
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