Complex Claims Specialist – Architect and Engineer Liability
3 weeks ago
CNA is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a portfolio of commercial claims, providing exceptional customer service, and working collaboratively with internal and external stakeholders to resolve claims efficiently and effectively.
Key Responsibilities- Manage a portfolio of commercial claims, including verifying policy coverage, conducting investigations, and developing resolution strategies.
- Provide exceptional customer service, interacting professionally and effectively with insureds, claimants, and business partners.
- Verify coverage and establish timely and adequate reserves by reviewing policy language and partnering with coverage counsel.
- Conduct focused investigations to determine compensability, liability, and covered damages.
- Establish and maintain working relationships with internal and external stakeholders, including suppliers and experts.
- Authorize and ensure claim disbursements within authority limits.
- Contribute to expense management by timely and accurately resolving claims.
- Identify and address subrogation/salvage opportunities or potential fraud occurrences.
- Maintain compliance with state/local regulatory requirements.
- Bachelor's Degree or equivalent experience.
- Typically a minimum four years of relevant experience, preferably in claim handling.
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
- Professional designations are a plus (e.g. CPCU).
CNA offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
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