Relations and Customer Experience Manager

7 days ago


Newark, Delaware, United States Horizon Services Full time
Job Overview:
HORIZON SERVICES is seeking an experienced Senior Service Representative to join its team. The ideal candidate will have a strong background in customer relations and possess excellent communication and problem-solving skills.

Key Responsibilities:
  1. Provide exceptional customer service via phone, email, or in-person interactions
  2. Respond to customer inquiries and resolve issues in a timely manner
  3. Maintain accurate records of customer interactions
  4. Work closely with the sales team to upsell and cross-sell services

Compensation and Benefits:
The successful candidate can expect a salary of $60,000 - $80,000 per annum, depending on experience. Additionally, HORIZON SERVICES offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for career growth and development.

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