Business Analyst Quality Assurance Specialist

4 days ago


New York, New York, United States Insight Global Full time
Business Analyst Quality Assurance Specialist

We are seeking a highly skilled Business Analyst Quality Assurance Specialist to join our team at Insight Global. As a Business Analyst Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.

Key Responsibilities:
  • Gather and write requirements to support technical teams and projects
  • Collaborate with Quality Engineering, Technology Delivery, PMO, Development, and Product Teams
  • Monitor Slack, Centercode, and Trial Inbox for issues and escalate tickets to the proper business owners
  • Provide timely responses to internal and external customers to troubleshoot issues
Requirements:
  • 3 years of experience in a BA/QA analyst role
  • Experience working with Centercode and knowledge of visualization or dashboard tools like Tableau, Power BI, or JQL
  • Ability to ask probing questions and provide timely responses to help customers troubleshoot issues
About Us:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.



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