Business Analyst/Quality Assurance Specialist

1 day ago


New York, New York, United States Insight Global Full time

Job Summary

Insight Global is seeking a highly skilled Business Analyst/Quality Assurance Specialist to join our Direct-to-Consumer Organization. As a key member of our operations QA and Trials team, you will be responsible for gathering and writing requirements to support technical teams and projects. This includes collaborating with Quality Engineering, Technology Delivery, PMO, Development, and Product Teams to ensure seamless execution.

Key Responsibilities

  • Gather and write requirements to support technical teams and projects
  • Collaborate with Quality Engineering, Technology Delivery, PMO, Development, and Product Teams
  • Monitor Slack, Centercode, and Trial Inbox for issues and escalate tickets to the proper business owners
  • Provide timely responses to internal and external customers to troubleshoot issues
  • Work in an agile environment and workflows

Requirements

  • 3 years of experience in a Business Analyst/Quality Assurance role
  • Experience gathering and writing requirements to support technical teams and projects
  • Prior experience working in an agile environment and workflows
  • Ability to ask probing questions and provide timely responses to internal and external customers
  • Good communication and personality skills
  • Experience working with Centercode and knowledge of visualization or dashboard tools like Tableau, Power BI, or JQL

About Insight Global

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.



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