Retail Store Lead
6 days ago
Airwaire Int'L Ltd is seeking a talented Retail Store Lead to join our team in the Americas region. As a key member of our retail operations, you will be responsible for driving exceptional customer service, maximizing sales, and maintaining overall store performance.
About the RoleWe are committed to creating an environment where our employees can thrive and feel empowered to express themselves. In this role, you will lead the store team by example, driving sales growth, and enhancing Dr. Martens' footprint in the Americas.
Responsibilities- Lead, motivate, and develop the store team to deliver exceptional customer service
- Exceed sales and profitability budgets for the store
- Uphold company objectives by developing business strategies to increase store traffic and optimize profitability
- Manage all aspects of Human Resources within the store, including recruiting, hiring, training, and retaining top talent
To be successful in this role, you will possess:
- 3-5 years of retail management experience, preferably related to footwear and/or apparel
- Experience managing staff, setting schedules, assessing performance, and supporting professional development
- Thorough knowledge of retail merchandising and retail operations
- A competitive salary range of $60,000 - $80,000 per year, depending on experience
- 65% employee discount on Dr. Martens products
- Seasonal free pairs of Docs
- Paid Volunteer Hours
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