Customer Service Liaison Specialist

2 weeks ago


Manville, New Jersey, United States Ajilon Full time

Company Overview:

Ajilon, a leading provider of innovative staffing solutions, is seeking a highly skilled Customer Service Liaison Specialist to join our team.

About the Role:

As a key member of our customer-facing team, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles.

Key Responsibilities:

  • Addressing customer inquiries via phone or email
  • Verifying customer billing information and shipping addresses
  • Functioning efficiently and productively in a high-volume telephone call center
  • Routing escalated calls to the Call Center Supervisor as needed

What You'll Need:

To be successful in this role, you will need excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. A strong attention to detail and ability to multitask are also essential.

Benefits:

Ajilon offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Why Choose Ajilon?

At Ajilon, we value our employees and offer opportunities for growth and development. Our supportive team environment and commitment to excellence make us a leader in the industry.



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