Hospitality Ambassador
2 weeks ago
The Cinema Host is a key member of our team, responsible for ensuring every guest has an exceptional experience at Alamo Drafthouse. This role requires a passion for the cinematic experience, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional guest service, ensuring every need is met with a smile.
- Stay up-to-date on current and upcoming movies, as well as special events at the venue.
- Maintain a clean and organized concierge desk, ensuring a welcoming atmosphere for guests.
- Process admission tickets, handle cash transactions, and maintain a balanced cash drawer.
- Assist guests with special needs, such as helping those with disabilities.
- Direct guest traffic within the venue, ensuring a smooth and efficient experience.
- Champion and adhere to all company safety and sanitation policies and procedures.
- Possess a passion for the cinematic experience.
- Ability to operate POS systems.
- Ability to stand/walk for extended periods, reaching, bending, and cleaning frequently.
- Ability to read and write English, verbalize, and clearly respond to guests.
- Ability to execute light lifting and transport items up to 50 lbs.
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry, and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship EnterpriseTM, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SHT
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Why Work at Alamo Drafthouse?
- A fun workplace where you can be yourself and do awesome work.
- Free movies & food.
- Paid time off.
- Competitive pay.
- Flexible scheduling.
- Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates.
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