Membership Ambassador
2 weeks ago
GondrecourtleChâteau, Grand Est, United States
Life Time Fitness
Full time
Position SummaryThe Membership Concierge is a vital role at Life Time Fitness, where you will deliver exceptional customer service to all members and guests. As the first point of contact, you will play a key part in ensuring everyone who visits our clubs feels welcome and valued. In this role, you will enjoy a dynamic and healthy work environment while building meaningful relationships with members and guests, helping them achieve their wellness goals.
Key Responsibilities
- Provide exceptional customer service to members and guests, responding to their inquiries and resolving issues in a timely and professional manner.
- Maintain up-to-date knowledge of club programming, events, pricing, and policies to educate members and guests.
- Exemplify a hospitality mindset, creating memorable experiences for members and guests.
- Assist members with transactions and general account changes.
- Minimum of 6 months service/reception experience.
- Complete Concierge Certification upon hire.
- Commitment to serving others.
- Effective communication skills.
- Passion for living a healthy lifestyle.
- Ability to multitask and deliver high-quality customer service in a fast-paced environment.
- High school graduate or equivalent preferred.
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Membership Ambassador
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Life Time Fitness Full timePosition SummaryThe Membership Concierge is a vital role at Life Time Fitness, where you will deliver exceptional customer service to our members and guests. As the first point of contact, you will play a key part in ensuring everyone who visits our clubs feels welcome and valued. In this role, you will enjoy a dynamic and healthy work environment while...