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Customer Experience Representative

2 months ago


San Bruno, California, United States Asurion Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Floating Retail Specialist. As a key representative of Asurion, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail locations.

Key Responsibilities:

  • Travel to various locations within the district to provide customer support and sales services.
  • Maintain a flexible schedule to meet the needs of the business and customers.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date on product knowledge and technical skills to provide expert advice and support.
  • Collaborate with the District Manager to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong product knowledge and technical skills.
  • Ability to build and maintain strong relationships with customers and colleagues.