Public Support Specialist

3 weeks ago


Roseville, California, United States City of Roseville, CA Full time
About the Job

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Specialist. This part-time position is responsible for providing exceptional customer service and administrative support to the Parks, Recreation & Libraries Department at the City of Roseville.

Key Responsibilities:
  1. Customer Service: Answer phones, respond to emails, and provide information on city services and facilities.
  2. Administrative Support: Develop, maintain, and archive files and records, assist with facility rentals, and process payments.
  3. Scheduling and Data Entry: Register customers for classes, programs, and tours, and maintain accurate databases and records.
Requirements:
  • Education: Equivalent to completion of the 12th grade or higher level degree.
  • Experience: One season of experience in a related field is desirable.
  • Licenses/Certifications: Possession of a valid California driver's license by date of appointment.
Benefits and Salary:

The estimated salary for this position is $18.25 - $23.50 per hour, depending on qualifications. Benefits include competitive benefits package including health, dental, and vision insurance, life insurance, flexible spending accounts, employee assistance plan, retirement savings plan, and more.



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