Customer Service Liaison
2 weeks ago
State Farm Insurance
**Job Summary:**
We are seeking a highly skilled Customer Relations Representative to join our team.
**Key Responsibilities:**
* Assist customers with their insurance needs and provide exceptional customer service
* Process policy changes, claims, and payments accurately and efficiently
* Maintain customer records and update information as necessary
* Collaborate with team members to ensure seamless customer experiences
* Promote and cross-sell insurance products and services to meet customer needs
* Handle escalated customer complaints and concerns with professionalism and empathy
* Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice
* Participate in ongoing training and development programs to enhance knowledge and skills
**What We Offer:**
* A dynamic and collaborative work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package
**Requirements:**
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
**Why Choose State Farm Insurance:**
* We are a leading provider of insurance and financial services
* We offer a wide range of products and services to meet the needs of our customers
* We are committed to providing exceptional customer service and building long-term relationships with our customers
**Apply Today:**
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.
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