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Customer Service Liaison

1 month ago

Chicago, Illinois, United States AIT Worldwide Logistics Full time

The Customer Service Representative II role at AIT Worldwide Logistics involves acting as a resource for customers, addressing their requests and resolving delivery issues through effective communication and coordination with other departments.

Key Responsibilities:

  • Respond to customer inquiries and resolve delivery issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Provide exceptional customer service and support to maintain a positive customer experience.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong customer service skills and a commitment to delivering exceptional results.