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Restaurant Operations Manager
2 months ago
About Us:
At Not Your Average Joe's, we're a neighborhood scratch kitchen that's been serving our communities, family, and friends for almost 30 years. Our mission is to create memorable dining experiences by serving great food and providing unparalleled hospitality.
Our Core Values:
We're committed to being guest-obsessed and serving great food, which influences not just how we do business but also the fun and welcoming environment we create. Our focus is on ensuring that every guest and team member has an unforgettable experience.
Job Summary:
We're seeking a highly motivated and experienced General Manager to join our team. As a General Manager, you'll be responsible for overseeing the daily operations of our restaurant, ensuring that our quality standards, operating systems, and safety regulations are met. You'll also be responsible for mentoring and developing our Hourly Team Members, achieving business plan and goals through effective financial management, and representing our brand.
Key Responsibilities:
- Hold yourself and your team accountable for consistent delivery of Not Your Average Joe's quality standards, operating systems/procedures, sanitation, and safety regulations/requirements.
- Be a positive role model who actively influences the behavior of others to ensure Not Your Average Joe's values are reflected in daily practice, promoting a healthy work environment and outstanding guest experience.
- Mentor and develop Hourly Team Members to support the organization's talent pipeline and drive growth.
- Achieve business plan and goals through effective financial management.
- Represent, support, and protect the Not Your Average Joe's brand.
- Regularly observe the heart of the house and ensure it is operating efficiently and maintaining food quality standards.
- Maintain full and properly trained staff to operate restaurant effectively and ensure 100% staffing to Master schedules for all shifts.
- Demonstrates and coaches overall P & L awareness and accountability.
- Oversees and assists in developing of all marketing efforts within the restaurant.
- Achieves budgeted sales and profits goals.
Requirements:
- Minimum 2 years' experience working as a Manager in a similar restaurant concept.
- Demonstrated ability to obtain results through others.
- Demonstrated ability to achieve positive financial results.
- Excellent leadership and motivational skills.
- Excellent problem resolution/Guest recovery skills.
- Attention to detail and analytical skills.
- Ability to adapt to changing priorities and manage workload with minimum direction.
- Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
- Remains positive and calm under stressful conditions.
- Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
Perks of the Job:
- Great pay and bonus opportunities
- Flexible Schedules
- Life Insurance
- Long and Short Term Disability Insurance
- Flexible Medical Spending Account
- 401K