Senior Patient Services Representative

7 days ago


Richmond, Texas, United States Houston Methodist Full time
Job Summary

We are seeking a highly skilled and experienced Senior Patient Services Representative to join our team at Houston Methodist. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Perform patient check-in and check-out functions, including registration and scheduling
  • Coordinate patient flow and ensure timely and accurate processing of patient information
  • Provide excellent customer service and communication with patients, physicians, and staff
  • Assist with revenue cycle functions, including charge entry and insurance verification
  • Participate in quality improvement initiatives and contribute to a positive work environment
Requirements
  • High school diploma or equivalent required
  • Five years of experience in a related role within healthcare, including three years in a patient services or clinical operations role
  • Strong communication and interpersonal skills, with ability to work effectively in a team environment
  • Basic computer skills and knowledge of electronic medical records
  • Ability to analyze and solve problems, with a focus on quality and patient safety
What We Offer

As a Senior Patient Services Representative at Houston Methodist, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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