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Retail Store Manager

2 months ago

Santa Monica, California, United States Goodwillsocal Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Lead Associate to join our team at Goodwill Southern California. As a Retail Lead Associate, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store.

Key Responsibilities:

  • Team Leadership: Lead and manage a team of sales associates to achieve sales goals and provide excellent customer service.
  • Store Operations: Oversee the daily operations of the store, including inventory management, visual merchandising, and cash handling.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining a clean and organized store environment.
  • Training and Development: Provide training and development opportunities to sales associates to enhance their skills and knowledge.

Requirements:

  • Basic English: Ability to read, speak, and write basic English.
  • Technology Skills: Ability to operate a cash register, computer, and other technology necessary to complete assigned tasks.
  • Bilingual: Bilingual in Spanish is helpful.
  • Teamwork: Ability to work with a diverse team and share Goodwill's purpose with the public.
  • Experience: Some retail and sales experience is helpful.

Preferred Qualifications:

  • Microsoft Outlook: Proficient in using Microsoft Outlook and completing surveys using electronic platforms.
  • Computer Skills: Proficient in using computers and other technology necessary to complete assigned tasks.