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Commercial Banking Relationship Manager

1 month ago

Milwaukee, Wisconsin, United States Rose International Full time
Job Title: Commercial Customer Service Treasury Management Support, Loan, and DDA Banker

Job Summary:
The Commercial Customer Service Treasury Management Support, Loan, and DDA Banker is the primary contact for commercial banking customers utilizing U.S. Bank's Treasury Management platforms. This role requires a strong understanding of Treasury Management products and services, as well as excellent customer service and problem resolution skills.

Key Responsibilities:
  • Service customers' phone and email inquiries, providing overall customer support services.
  • Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank's servicing tools such as emulation and co-browse.
  • Maintain appropriate technical understanding of bank systems, regularly attending trainings to support/expend knowledge base.

Preferred Skills/Experience:
  • Excellent verbal, written, and interpersonal communication skills.
  • Outstanding customer service and problem resolution skills.
  • Proficient computer skills, especially Microsoft office applications.
  • Experience with department-specific systems.
  • Advanced knowledge of departmental and bank products and services.

Equal Opportunity Employer:
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website here.