Customer Service Representative
4 weeks ago
We are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a first point of contact with our customers, you will be responsible for delivering a memorable experience during every interaction.
Key Responsibilities- Welcome in-shop customers and resolve customer concerns quickly and efficiently.
- Manage incoming calls, emails, and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale, and same-day reschedules/cancellations.
- Confirm and complete work order information, including insurance verification, additional parts, and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders, and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- Competitive weekly base pay starting at $21/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- High School Diploma/GED/Equivalent required.
- 1-3 years telephone operations or business administration experience required.
- Ability to provide world-class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Village Services Corporation Full timeJob Title: Customer Service Representative/AdminAbout the Role:Village Home Services is seeking a highly organized and efficient Customer Service Representative/Admin to join our team. As the initial point of contact, you will be responsible for answering incoming calls, guiding customers to the best service solution for their home, and providing exceptional...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeMember Service Center RepresentativeAt Jeanne D'Arc Credit Union, we are seeking a highly skilled and motivated Member Service Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members through various channels, including telephone, email, and in-person...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our service team, you will be responsible for building strong relationships with our members through exceptional service and education about our products and services.Key...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States VILLAGE Inc Full timeVillage Home Services is seeking a detail-oriented and organized Customer Service Representative to provide exceptional customer service and support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Answer incoming calls...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Hannaford Supermarkets Full timeJob SummaryAs a Customer Service Representative at Hannaford Supermarkets, you will be responsible for providing exceptional customer service to our valued customers. This includes addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. You will also be responsible for maintaining a clean and organized store environment,...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States VILLAGE Inc Full timeAbout Village Home ServicesVillage Home Services is a reputable company that has been in business for over a decade, built on a foundation of trust and reliability. We are seeking a highly organized and efficient Customer Service Representative/Admin to join our team.Job SummaryWe are looking for a professional and courteous individual with exceptional...
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Customer Service Representative
2 months ago
Chelmsford, Massachusetts, United States VILLAGE Inc Full timeAbout Village Inc.Village Inc. is a reputable and established company in the home services industry, dedicated to providing exceptional customer experiences. We are seeking a highly organized and efficient Customer Service Representative to join our team.Job SummaryWe are looking for a professional and courteous individual with excellent communication skills...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Hannaford Supermarkets Full timeJob SummaryHannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.Key Responsibilities* Provide friendly and courteous service...
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Customer Service Representative/Admin
3 weeks ago
Chelmsford, Massachusetts, United States Village Services Corporation Full timeVillage Services Corporation is seeking a highly organized and efficient Customer Service Representative/Admin to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise. Key Responsibilities:Answer all...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Doug Anderson Plumbing And Heating Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Doug Anderson Plumbing and Heating. As a Customer Service Representative - Plumbing and Heating Dispatcher, you will be responsible for answering customer calls, gathering details, and scheduling our expert technicians to the right jobs. You will manage the...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeJob SummaryAs a Member Service Center Representative at Jeanne D'Arc Credit Union, you will serve as the primary agent for building member relationships through education about credit union products and services via telephone. You will adhere to credit union policies and procedures to ensure ethical and compliant business practices while performing various...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Jeanne D'Arc Full timeJob SummaryAs a Member Service Center Representative at Jeanne D'Arc Credit Union, you will serve as the primary agent for building member relationships through education about credit union products and services via telephone. You will adhere to credit union policies and procedures to ensure ethical and compliant business practices while performing various...
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Customer Service Representative
4 weeks ago
Chelmsford, Massachusetts, United States Hannaford Supermarkets Full timeCustomer Service Associate Job DescriptionHannaford Supermarkets is seeking a Customer Service Associate to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet and assist customers in a friendly and...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob SummaryAt Metro Medical, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide...
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Customer Service Representative
3 weeks ago
Chelmsford, Massachusetts, United States Jobs for Humanity Full timeJob Title: Customer AdvocateAt Jobs for Humanity, we're collaborating with Safelite to build an inclusive and just employment ecosystem. We're seeking a Customer Advocate to join our team.Job Summary:The Customer Advocate is a key role in providing exceptional customer experiences. This individual will be responsible for managing administrative processes,...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States Jobs for Humanity Full timeSafelite welcomes you to apply for the Customer Advocate role. As a member of our team, you will be the first point of contact for our customers, delivering a memorable experience through every interaction.Responsibilities:- Welcome in-shop customers and resolve their concerns efficiently.- Manage incoming calls, emails, and faxes for service issues,...
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Customer Service Representative
2 weeks ago
Chelmsford, Massachusetts, United States TD Bank Full timeJob Summary: As a Teller at TD Bank, you will be responsible for conducting needs-based conversations and offering financial solutions to customers. You will also process teller transactions, balance ATMs and Teller Cash Dispensers, and adhere to safe deposit box procedures.Key Responsibilities:Conduct needs-based conversations and offer financial solutions...