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Mission Critical Facilities Manager

2 months ago

Sterling Heights, Michigan, United States Digital Realty Full time
About the Role

We are seeking a highly skilled and experienced Site Operations Engineer to join our team at Digital Realty. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our mission critical facilities.

Key Responsibilities
  • Gain a comprehensive understanding of our data center operations, including the operation, maintenance, and repair of all mission critical equipment and systems.
  • Supervise construction activity and installations as required.
  • Develop and implement effective site-specific change management processes, including the creation of Method of Procedures (MOPs) for low-risk preventative maintenance and repairs.
  • Effectively troubleshoot site mechanical and electrical systems.
  • Respond to unplanned events without immediate supervision.
  • Complete rounds/inspections and detect anomalies during those rounds.
  • Develop or improve SOPs for site-specific equipment.
  • Gain a good understanding and knowledge of the local customers' business and data center operation.
  • Support various accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc.
  • Complete DLR Critical Awareness Training.
Requirements
  • At least 5 years' experience in mission critical facilities operating/engineering or equivalent equipment experience, including assets associated with mission critical engineering relevant to the specific site.
  • Hands-on electrical or mechanical skill and competence in the area of non-expertise.
  • Strong knowledge of various UPS Systems and architectures.
  • Strong knowledge of various cooling systems and architectures.
  • Strong understanding of infrastructure redundancy configurations and equipment and their risks.
  • Strong knowledge of energy efficiency principles.
  • Strong interpersonal, presentation, and communication skills.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Word, Excel, and Outlook, and familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCad.
  • Basic understanding of emergency situations and escalation processes.
  • Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems.
  • Lift and handle up to 50 pounds.
  • Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment.
  • Work under a raised data center floor.
  • Climb ladders (up to 16 feet) to reach plenum spaces.
About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

We give our customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

Our Team

Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What We Can Offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

As part of our team, you'll get to work with people from different business areas, challenge the way we do things, and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.