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Floor Manager/Bartender

2 months ago

Philadelphia, Pennsylvania, United States Barcade Llc Full time
Job Overview

The Floor Manager is a key member of our team at Barcade Llc, responsible for ensuring exceptional customer service and a seamless experience for our patrons. This role requires a unique blend of hospitality skills, knowledge of craft beer, and technical expertise in vintage arcade games.

Key Responsibilities
  • Service Management: Oversee service on designated shifts, ensuring a high level of customer satisfaction and a well-managed floor.
  • Bartending: Bartend on designated shifts, providing expert knowledge of craft beer and exceptional service to our customers.
  • Operations Support: Assist the General Manager with daily operations, including staff training, inventory management, and maintenance of the location.
  • Quality Control: Perform daily walk-throughs to ensure cleanliness and compliance with health department regulations, as well as daily play-throughs of games to identify and address any issues.
Requirements
  • Experience: Previous management experience in a fast-paced bar setting, with a proven track record of delivering exceptional customer service.
  • Schedule: Flexible schedule with ability to work some nights, weekends, and holidays.
  • Knowledge: Strong knowledge of craft beer and a passion for vintage arcade games.
  • Skills: Strong attention to detail, organizational skills, and ability to lift up to 60 lbs.