Customer Service Specialist

1 week ago


Medford, Oregon, United States Oregon Advanced Imaging LLC Full time
Job Title: Customer Service Specialist

At Oregon Advanced Imaging LLC, we are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team. As a key member of our scheduling department, you will play a critical role in ensuring the smooth operation of our diagnostic imaging services.

Key Responsibilities:
  1. Coordinate patient scheduling for MRI, PET, CT, and other diagnostic imaging procedures.
  2. Communicate effectively with patients, physicians, and hospital staff to ensure accurate and timely scheduling.
  3. Obtain and verify patient information, including medical history and insurance details.
  4. Manage and maintain accurate records of patient appointments and scheduling.
  5. Provide exceptional customer service and respond to patient inquiries in a professional and courteous manner.
  6. Collaborate with other departments to ensure seamless coordination of patient care.
Requirements:
  1. High school diploma or equivalent required.
  2. Extensive knowledge of medical terminology and radiology procedures.
  3. Excellent communication and customer service skills.
  4. Ability to work in a fast-paced environment and prioritize multiple tasks.
  5. Proficiency in computer software and systems, including Radiology Information Systems.
What We Offer:

At Oregon Advanced Imaging LLC, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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