Orthopedic Equipment Specialist
1 week ago
We are seeking a dedicated Orthopedic Equipment Specialist to join our team at the Center for Orthopedic and Research Excel. This role is essential in ensuring the effective management and application of orthopedic devices and supplies.
Key ResponsibilitiesPrimary Duties Include:
- Managing the application and removal of Durable Medical Equipment (DME). This includes ordering and restocking necessary clinical supplies and fitting custom orthotics as per the directives of healthcare providers.
- Fitting and applying splints and braces as requested by medical professionals.
- Measuring, ordering, and fitting custom braces for osteoarthritis patients.
- Providing patient education on the care and usage of orthopedic appliances.
- Maintaining cleanliness and organization in the cast room and DME area, ensuring accurate inventory management and timely ordering of supplies.
- Documenting all relevant activities in patient records and ensuring proper billing procedures are followed.
- Ordering and managing over-the-counter supplies as needed.
- Maintaining crash carts and emergency equipment, including defibrillators and oxygen supplies.
- Collaborating with clinical supply representatives to secure optimal pricing from vendors.
- Responding to patient inquiries regarding care and equipment through various communication channels.
- Handling DME authorizations and ensuring compliance with all documentation requirements.
- Dispensing medications related to workers' compensation cases.
- Upholding the highest standards of confidentiality in line with HIPAA regulations.
Education: Completion of college education or equivalent professional experience.
Required Skills- Proficient understanding of medical terminology.
- Basic typing and computer skills.
- Strong organizational and interpersonal abilities.
- Experience in customer service roles.
- Familiarity with office equipment and computer systems.
- Ability to maintain confidentiality regarding sensitive information.
- Effective prioritization of tasks and responsibilities.
- Capability to remain calm and efficient in high-pressure situations.
- Knowledge of insurance policies and procedures.
- Commitment to adhering to all organizational policies, including safety and attendance standards.
- Ability to foster positive working relationships with colleagues and management.
- Must be able to lift up to 25 pounds occasionally without assistance. Frequent bending, reaching, and repetitive hand movements are required, along with standing, walking, squatting, and sitting.
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