Slot Technician Assistant Manager
2 weeks ago
We are seeking a highly skilled and experienced Slot Technician Assistant Manager to join our team at Ameristar Casino Hotel East Chicago. As a key member of our slot operations team, you will be responsible for supervising and managing staff, developing and implementing operational goals, and ensuring the highest level of customer service.
Key Responsibilities- Staff Supervision and Management: Supervise and manage a team of slot technicians to ensure efficient and effective operation of slot machines.
- Operational Goal Development: Develop, implement, and manage operational goals and objectives to drive business results and improve customer satisfaction.
- Customer Service: Ensure that all customers receive exceptional service and that customer service standards are consistently met.
- Regulatory Compliance: Ensure that all regulatory requirements are met and that the slot department is in compliance with all relevant laws and regulations.
- Technical Support: Provide technical support to slot technicians and ensure that all slot machines are functioning properly.
- Education: Associate degree (A.A.) from a technical school or equivalent combination of education and experience.
- Experience: One to two years of slot technician experience or equivalent combination of education and experience.
- Skills: Excellent written and verbal communication skills, ability to maintain confidentiality, and proficiency in Microsoft Office applications.
- Certifications: Must be certified in slot machine operation and maintenance.
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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