Bench General Manager

1 day ago


Mill Valley, California, United States Equator Coffees Full time
About Equator Coffees

Equator Coffees is a retail and wholesale coffee roaster and coffee farm owner with a strong commitment to sustainable and fair trade coffee practices. Our company was founded in 1995 by Helen Russell and Brooke McDonnell, who have been dedicated to creating a remarkable coffee experience for consumers.

Position Summary

The Bench Manager position is a unique opportunity to learn and grow within our company. As a Bench Manager, you will have the chance to shadow existing store managers, work closely with the District Manager, and immerse yourself in the key responsibilities that define our brand's commitment to excellence.

Key Responsibilities
  • Conscientious hiring, training, and employee development
  • Fostering a positive environment and effective communication within the team
  • Creating schedules that harmonize with business and employee needs
  • Mastering accurate payroll management
  • Promptly addressing customer concerns
  • Working closely with the District Manager to drive sales and monitor Key Performance Indicators
Qualifications and Requirements
  • Management experience in specialty coffee, retail, hospitality, and/or customer service
  • Experience managing a profitable and operationally sound single cafe/restaurant
  • Must maintain current state-issued SERVSafe Manager Certificate
  • Experience recruiting, hiring, and managing staff
  • Strong leadership skills with professional maturity
  • Proven ability to understand and execute on an organization's goals and objectives
  • Excellent interpersonal and communication skills
Benefits
  • Competitive wage
  • Commuter Benefits - pre-tax parking and transit
  • Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
  • Free mental health app subscription
  • Employee discount on merchandise, coffee gear, and at Equator cafes
  • Continuing coffee education classes
  • Free coffee
  • Paid Time Off for voting on Election Day
  • Healthcare Benefits (for full-time employees working over 30 hours per week)
  • 401K with up to a 4% company match on employee contributions

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