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Business Intelligence Analyst, Rx Returns

2 months ago

Salem, Oregon, United States Inmar Intelligence Full time
About the Role

The Business Analyst in Rx Returns at Inmar Intelligence possesses the ability to understand returns data as well as the business strategies of the clients. The Business Analyst must be able to link data insights to actionable business insights and use storytelling techniques to get the message across or provide answers to business concerns or problems.

The incumbent must be detailed-oriented, organized, empathetic, remain calm under pressure and be a creative problem solver.

Key Responsibilities

  • Operational:
    • Participate in client meetings as needed
    • Provide analysis to Account Managers and Sales for Business Reviews
    • Participate as a member of cross-functional teams to provide data as needed
    • Identify clients' needs, clarify information, research every issue and provide solutions or alternatives
    • Manage and complete time-sensitive research and document findings in Salesforce and with the client
  • Analytical:
    • Responsible for creating and providing various reports for clients and assigned PODs
    • Collects, analyzes and reports data to support decisions on day-to-day operations, strategic planning and specific business performance issues
    • Work with the Reporting Representative to explain variances and trends
    • Identify opportunities to improve data and business processes
    • Work with a variety of data sources - extracting knowledge and actionable information from massive datasets
    • Utilize strong Microsoft Excel, Alteryx and SQL skills in order to provide high-quality data analysis and support to clients, internal stakeholders
  • Required Qualifications
    • Bachelor's Degree in Business, Business Analytics, or a related field required
    • 2-4 years of related work experience
    • Proficient with Google Suite, Microsoft Office, SQL, Incorta, and Altery
    • Knowledge of Google Looker preferred
    • Advanced Excel Skills (Macros)
    • Proficient with SalesForce
    • Propensity for Learning
    • Excellent Written, Oral & Presentation Communication Skills

Individual Competencies

  • Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
  • Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
  • Analytical & Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
  • Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
  • Vision & Strategy: Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment.
  • Business Acumen: Understands and is aware of how to think about and successfully make the right business decisions through the utilization of industry-specific knowledge and skills and strategic thinking tools and skills.
  • Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
  • Collaboration: Works collaboratively with others to achieve group goals and objectives.
  • Effective Execution: Translates broad conceptual understanding of the company's strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.

Physical Demands

  • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
  • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
  • Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
  • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety

Support a safe work environment by following safety rules and regulations and reporting all safety hazards.