Insurance Claims Investigator

5 days ago


Palm Beach, Florida, United States Safepoint MGA, LLC Full time
Job Title: Insurance Claims Investigator

The Safepoint MGA, LLC is seeking a skilled Insurance Claims Investigator to join our team. As a Field Adjuster Trainee, you will be responsible for investigating property insurance losses and documenting damages.

About the Role:

  • Conduct field-based investigations of property insurance losses in assigned territory
  • Inspect all areas of the property, identify damages, and properly document the risk and estimate the damages identified
  • Review case reserves on all assigned claim files to cover probable costs
  • Prepare written reports of investigation, coverage, and damages within the CMS
  • Negotiate and settle claims within authority
  • Investigate and pursue subrogation opportunities
  • Maintain accurate and complete files
  • Interview and correspond with policyholders, public adjusters, and attorneys
  • Responsible for all phases of property claims adjusting, including preparing diagrams, scope of damages, and estimates using Xactimate software

Requirements:

  • Active 6-20, 7-20, or Louisiana Adjuster's License required
  • Bachelor's Degree; a combination of education and significant directly related experience may be considered in lieu of degree
  • Customer service experience required
  • Home renovation or construction experience preferred
  • Working proficiency of Microsoft Office, including Word, Excel, and Outlook, required
  • Keyboarding/typing skills of at least 35WPM required
  • Familiarity with Xactimate preferred
  • Ability to work independently and provide outstanding customer service
  • Excellent communication skills, ability to interact on a professional level with internal and external personnel and partners
  • Results-driven with strong problem-solving and analytical skills
  • Detail-oriented and exceptionally organized
  • English and Spanish speaking/writing skills preferred

Compensation:

  • Estimated annual salary range: $55,000 - $75,000
  • Market Competitive Wages
  • Professional Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
  • Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability Insurance (company paid premiums)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • AAA Membership (company paid)
  • Identity Theft Protection (company paid)
  • Other Ancillary Insurance Benefit Programs

Physical Requirements:

  • Ability to climb ladders to access and walk on and around building rooftops
  • Ability to stoop, kneel, crouch, or crawl in confined spaces
  • Ability to lift 50 lbs.
  • Good eyesight and hearing required


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