Insurance Claims Investigator
5 days ago
The Safepoint MGA, LLC is seeking a skilled Insurance Claims Investigator to join our team. As a Field Adjuster Trainee, you will be responsible for investigating property insurance losses and documenting damages.
About the Role:
- Conduct field-based investigations of property insurance losses in assigned territory
- Inspect all areas of the property, identify damages, and properly document the risk and estimate the damages identified
- Review case reserves on all assigned claim files to cover probable costs
- Prepare written reports of investigation, coverage, and damages within the CMS
- Negotiate and settle claims within authority
- Investigate and pursue subrogation opportunities
- Maintain accurate and complete files
- Interview and correspond with policyholders, public adjusters, and attorneys
- Responsible for all phases of property claims adjusting, including preparing diagrams, scope of damages, and estimates using Xactimate software
Requirements:
- Active 6-20, 7-20, or Louisiana Adjuster's License required
- Bachelor's Degree; a combination of education and significant directly related experience may be considered in lieu of degree
- Customer service experience required
- Home renovation or construction experience preferred
- Working proficiency of Microsoft Office, including Word, Excel, and Outlook, required
- Keyboarding/typing skills of at least 35WPM required
- Familiarity with Xactimate preferred
- Ability to work independently and provide outstanding customer service
- Excellent communication skills, ability to interact on a professional level with internal and external personnel and partners
- Results-driven with strong problem-solving and analytical skills
- Detail-oriented and exceptionally organized
- English and Spanish speaking/writing skills preferred
Compensation:
- Estimated annual salary range: $55,000 - $75,000
- Market Competitive Wages
- Professional Development and Educational Assistance Programs
- Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
- Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
- Company Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability Insurance (company paid premiums)
- Flexible Spending Accounts with Company Contribution
- Health Savings Accounts with Company Contribution
- Employee Life and AD&D Insurance
- Dependent Life and AD&D Insurance
- AAA Membership (company paid)
- Identity Theft Protection (company paid)
- Other Ancillary Insurance Benefit Programs
Physical Requirements:
- Ability to climb ladders to access and walk on and around building rooftops
- Ability to stoop, kneel, crouch, or crawl in confined spaces
- Ability to lift 50 lbs.
- Good eyesight and hearing required
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