Senior Project Manager, High Reliability Initiatives

3 weeks ago


Richmond, California, United States Virginia Commonwealth University Health Systems Full time
Senior Program Manager, High Reliability

The Virginia Commonwealth University Health System seeks a highly experienced Senior Program Manager to lead high reliability initiatives and drive improvements in organizational reliability.

This critical role will oversee the development and implementation of strategies to enhance the organization's reliability, focusing on LeanSTEPPS, HRO Leadership Standard Work, and Safety Behavior programs.

As a subject matter expert in High Reliability Organizing, Just Culture, Patient Safety, and Systems Thinking, the successful candidate will partner with organizational leaders to provide clear program vision, value, and deliverables to achieve Health System goals and ROI.

Key responsibilities include:

  • Managing a large program with multiple concurrent work streams and focusing on several complex initiatives that address, implement, and apply HRO sustainment across the health system.
  • Identifying major phases, implementation steps, success metrics, timelines, resource needs, and potential obstacles.
  • Collaborating with business stakeholders to develop clear program plans, identify, and execute project portfolios within programs, define program metrics, and report on program status and results.
  • Serving as the senior lead on programs utilizing advanced performance improvement tools and facilitation to manage multiple projects within a program and across the entire enterprise.

Required qualifications include:

  • PMP certification or equivalent training/experience, or Lean, Six Sigma Green Belt, or Black Belt certification.
  • Minimum 10 years of progressively responsible positions with 7-8 previous project management experience.
  • Master's degree in business, statistics, healthcare management, or a related degree or equivalent years of relevant work experience in addition to minimally required work experience.

Preferred qualifications include:

  • Minimum 8 years of project management experience, preferably in a healthcare setting managing multiple projects.
  • Experience in PDSA Methodology.


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