Sales and Service Consultant

3 weeks ago


Muskegon, Michigan, United States Comcast Full time

As a sales consultant at Comcast, you will play a critical role in delivering a world-class customer experience, utilizing your skills and knowledge to assist and consult with customers on our products and services.

Key Responsibilities

  • Represent our products and services to customers, sharing and demonstrating product and sales know-how.
  • Take a customer-first approach, listening and evaluating customer needs, and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities, ensuring customers fully understand how to use and manage our products/services.
  • Perform operational and administrative tasks, including resolving customer issues as needed.

Requirements and Qualifications

  • Customer Service
  • Sales
  • Product Knowledge
  • Communication
  • Problem-Solving
  • Time Management

Estimated Salary: $22.69 per hour, base pay plus targeted commission, with opportunities for significant upside above targeted earnings.

Benefits: An array of options, expert guidance, and always-on tools, personalized to meet the needs of your reality.

Education: High School Diploma / GED

Relevant Work Experience: 2-5 years

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