Retail Sales Specialist

3 weeks ago


Muskegon, Michigan, United States Comcast Full time

Comcast is a Fortune 50 leader in the media and technology industry, driving innovation to create world-class entertainment and online experiences. As a sales consultant, you will be at the forefront of change, utilizing your skills and knowledge to achieve a seamless customer experience.

Job Summary

You will work with moderate supervision, assisting and consulting with customers on our products and services. Your primary goal is to provide exceptional customer service, ensuring that customers fully understand our offerings and are satisfied with their experience.

Core Responsibilities

  • Represent our products and services by sharing and demonstrating product and sales know-how with customers.
  • Take a customer-first approach, listening and evaluating customer needs, and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities, ensuring customers understand how to use and manage our products/services.
  • Perform operational and administrative tasks, including resolving customer issues as needed.
  • Demonstrate sales excellence and professionalism, consistently meeting or exceeding expectations.

Requirements and Qualifications

  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Technical Knowledge
  • Teamwork
  • Self Motivation
  • Communication
  • Resilience
  • Critical Thinking Problem Solving
  • Professional Integrity

Estimated Salary: $22.69 per hour, base pay plus targeted commission, with opportunities for significant upside above targeted earnings for those who overachieve their sales targets. Benefits include an array of options, expert guidance, and always-on tools, personalized to meet the needs of your reality.

Education: High School Diploma / GED

Relevant Work Experience: 2-5 years



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