Front Desk Operations Specialist

4 days ago


Ashland, Massachusetts, United States Boston Children's Hospital Full time
About Us:

Boston Children's Hospital is a world-renowned pediatric medical center that provides exceptional care to children and families from around the globe.

We are committed to delivering innovative and compassionate care that meets the unique needs of every child and family who walks through our doors.

We offer a comprehensive range of services, including advanced surgical procedures, cutting-edge research, and specialized support programs.

If you share our passion for delivering exceptional care and making a difference in the lives of our patients and families, we encourage you to apply for this exciting opportunity.

Job Description:

The Front Desk Operations Specialist is a critical member of our team at Boston Children's Hospital. This role requires a high level of expertise in front desk operations, patient registration, and billing.

In this position, you will be responsible for greeting patients and families, registering new patients, and verifying demographic and insurance information.

You will also be responsible for scheduling patient encounters and procedures, coordinating across departments and institutions, and maintaining accurate patient records.

This is a challenging and rewarding opportunity to work in a fast-paced environment and make a meaningful impact on the lives of our patients and families.

Responsibilities:
  • Greet patients and families
  • Register new patients and verify demographic and insurance information
  • Schedule patient encounters and procedures
  • Coordinate across departments and institutions
  • Maintain accurate patient records
Requirements:
  • High School Diploma or GED required
  • Minimum 1 year of administrative experience in a healthcare setting
  • Bilingual (English/Spanish) preferred
  • Ability to build and maintain effective working relationships
  • Excellent communication and interpersonal skills


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