Front Office Supervisor MSPCA-Angell

3 days ago


Ashland, Massachusetts, United States MSPCA-Angell Full time
About Us

The Boston MSPCA-Angell is one of the oldest and most respected humane organizations in the world. As a leader in animal welfare, we are dedicated to advancing the health and welfare of animals.

Job Overview:

We are seeking a highly motivated and experienced Front Office Supervisor to join our team. This is a full-time position that requires excellent leadership and communication skills.

Key Responsibilities:
  • Lead and manage the Client Care Specialist team to provide exceptional client services.
  • Develop and implement processes to improve front office operations and efficiency.
  • Collaborate with other hospital departments to ensure consistency in accurate information and communication throughout the clinic visit experience.
  • Promote professional development of staff members.
Required Skills and Qualifications:
  • 1+ year of experience in a customer service supervisory role.
  • Excellent leadership and communication skills.
  • Ability to develop and implement process improvements.
  • Strong problem-solving and conflict resolution skills.
Benefits:

Our compensation package includes health, dental, and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet healthcare, and free on-site parking.



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