Front Desk Operations Specialist
6 days ago
We are a premier boxing gym in Massachusetts, dedicated to providing an environment where our members can meet their fitness goals.
Job OverviewWe are seeking a friendly and organized Front Desk Associate to join our team as a key point of contact for our members and guests.
Responsibilities- Welcome and assist members and guests upon arrival and departure from the gym.
- Manage the check-in and registration process for members.
- Maintain a clean and welcoming front desk area.
- Handle incoming phone calls and respond to email inquiries in a professional and timely manner.
- Assist with membership sales, providing information on available options.
- Collaborate with other team members to ensure a seamless experience for our members.
- High school diploma or equivalent required.
- Previous customer service or front desk experience, preferably in a gym or fitness setting.
- Excellent communication skills and a customer-focused approach.
- Strong organizational skills with the ability to multitask.
- Basic proficiency in computer systems, including Microsoft Office and CRM software.
- Availability to work a flexible schedule, including evenings and weekends.
We are an equal opportunity employer committed to creating an inclusive environment. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.
$45,000 - $60,000 per year (estimated salary based on location and industry standards).
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