Collections Specialist

2 hours ago


Bethesda, Maryland, United States Randstad Full time
Job Title: Collections Specialist

We are seeking a skilled Collections Specialist to join our team at Randstad. As a Collections Specialist, you will be responsible for ensuring timely and efficient collection of outstanding customer balances through professional written and verbal communication.

Key Responsibilities:
  • Communicate with external customers on collection issues, including making collection calls and sending correspondence, in a fast-paced, goal-oriented environment.
  • Work with the collections team to identify and execute the best methods for resolving delinquent accounts.
  • Handle customer service tasks related to collections, such as processing refunds, reviewing account adjustments, and addressing discrepancies or short payments.
  • Resolve customer disputes related to outstanding balances and reconcile payment issues.
Requirements:
  • 1 year of experience working in collections.
  • Excellent communication skills and a high level of attention to detail.
What We Offer:
  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution.
  • A competitive salary range of $50,000 - $55,000 per year.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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