Patient Account Specialist

1 day ago


Indianapolis, Indiana, United States REVCO SOLUTIONS INC Full time
Job Summary

We are seeking a highly motivated and compassionate Patient Account Representative to join our high-energy healthcare call center team at Revco Solutions Inc.

As a Patient Account Specialist, you will play a vital role in assisting patients with understanding their accounts and resolving their balances. You will be responsible for answering inbound calls, addressing inquiries, and providing information about medical procedures and services.

Our ideal candidate will possess excellent communication skills, strong problem-solving abilities, and the ability to multitask and navigate computer systems efficiently.

Key Responsibilities:

  • Answer inbound calls and address patient inquiries with empathy and professionalism.
  • Assist patients with insurance inquiries, claims, and billing matters.
  • Provide information about medical procedures, services, and general healthcare inquiries.
  • Document patient interactions and update relevant systems according to established guidelines.

Requirements:

  • High school diploma or equivalent.
  • Proficient in basic computer applications and the ability to learn new software quickly.
  • Empathy, compassion, and a genuine desire to help others.
  • Strong attention to detail.

We offer a competitive compensation package, including a bonus plan, medical benefits, 401(k) savings plan, and paid time off. If you are passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply today.



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