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Front Desk Supervisor

2 months ago

Woodstock, Georgia, United States Woodstock Inn & Resort Full time
Front Desk Supervisor Opportunity

New England charm and luxury accommodations await at the Woodstock Inn & Resort, a year-round destination wrapped in history and elegance.

As a Front Desk Supervisor, you will be responsible for the daily operations of the Front Desk & Guest Services, Bell, and PBX, working in concert with the Front Desk Manager to ensure seamless guest experiences.

Key Responsibilities:

  • Manage the Front Desk team to deliver exceptional guest service and meet business objectives.
  • Coach and counsel employees to ensure they meet or exceed guest service expectations.
  • Cover Manager on Duty shifts on a regular basis, both day and evening.

Requirements:

  • Minimum 2 years of experience in the hospitality industry in a similar position.
  • Experience with MS Office, SMS, team management, and excellent verbal and written communication skills.
  • Organized and positive team player with a passion for hospitality.

What We Offer:

  • Great resort privileges, discounts, and free employee meal.
  • Competitive benefits package, including medical, dental, and vision coverage, life insurance, short-term and long-term disability, paid time off, and a 401k retirement plan with employer match.

We are seeking a dynamic and dedicated individual who shares our passion for hospitality and is committed to delivering exceptional guest experiences.