Commercial Parking Operations Manager

1 week ago


Minneapolis, Minnesota, United States Parking Management Services Full time
Job Title: Commercial Parking Manager

Parking Management Company is seeking an experienced Commercial Parking Manager to oversee the daily operations of our parking facilities. The ideal candidate will have a strong background in customer service, team management, and problem-solving.

Key Responsibilities:
  • Schedule staff to meet business demands and productivity requirements.
  • Conduct performance reviews, training, and development of staff to ensure high-quality service standards.
  • Manage all aspects of self-parking operations, including guest interaction and shift coverage.
  • Maintain supplies and inventories to ensure efficient operations.
  • Motivate and lead a team of parking attendants to achieve exceptional customer satisfaction.
  • Analyze reports to identify areas for improvement and communicate findings to staff and management.
  • Respond to guest requests and complaints in a friendly and professional manner.
  • Collaborate with client departments to ensure smooth execution of events and functions.
  • Coordinate training efforts and assess staff progress in technical and service excellence skills.
Requirements:
  • 1+ year of management experience in a customer-facing role.
  • Proficiency in Microsoft Office (Outlook, PowerPoint, Word, and Excel).
  • Bachelor's Degree or equivalent work experience.
  • Exceptional communication and team-building skills.
  • Valid in-state driver's license with a clean driving record.
About Parking Management Company:

Parking Management Company is a rapidly growing provider of valet parking services to 5-star hotels, resorts, hospitals, restaurants, and special events. We value our clients and strive to deliver exceptional customer service through our team of dedicated professionals.



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