Cocktail Server

Bartender

Job Category: Beverage Requisition Number: BARTE003673

Job Overview

The Bartender plays a crucial role in crafting and serving beverages and/or food to patrons while ensuring exceptional guest service.

Key Responsibilities

• Anticipate and address customer needs to maintain a high level of guest satisfaction.
• Welcome guests warmly upon arrival and maintain a proactive service approach throughout their visit.
• Deliver prompt, friendly, and professional service to hotel guests and team members.
• Prepare and garnish drinks according to established recipes and portion control standards.
• Serve beverages to guests with attention to detail.
• Verify guest identification and serve alcoholic beverages in compliance with applicable laws and regulations.
• Process payments accurately, including cash handling and credit/debit card transactions.
• Maintain the bar area by stocking necessary supplies, including beer, wine, spirits, and other essentials.
• Ensure the quality and freshness of all beverage-related perishables.
• Handle inebriated guests with professionalism and care.
• Collaborate effectively with team members to achieve operational goals.
• Exhibit calmness, tact, and creativity in all interactions to foster trust with guests and colleagues.
• Contribute to a clean, comfortable, and enjoyable workplace environment.
• Deliver consistent service and quality products to enhance operational effectiveness.
• Lead by example, following instructions and ensuring all operational standards are met.
• Identify opportunities to increase revenue, particularly in food and beverage services.
• Participate in all required departmental meetings.
• Adhere to company policies and safety procedures; report any incidents or unsafe conditions to management.
• Maintain confidentiality of sensitive information and protect company assets.
• Perform additional duties as assigned to support the objectives of National Hospitality Services.

Required Skills and Experience

• Minimum of six months bartending experience in a full-service establishment.
• Highly motivated and energetic individual.
• Strong interpersonal and communication skills with a focus on customer service.
• Ability to work independently and collaboratively within a team.
• Capable of thriving in a fast-paced, high-pressure environment.
• Results-oriented with a commitment to timely task completion.
• Adaptable to changing circumstances.
• Ability to stand, sit, or walk for extended periods.
• Professional appearance in accordance with company standards.
• Ability to lift and carry objects weighing up to 25 pounds without assistance.